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COVID-19 RESPONSE

Our thoughts and concerns go out to everyone affected by COVID-19. Like many of you, we are closely monitoring developments surrounding the COVID-19 spread in the United States and abroad. A complete summary of the COVID-19 pandemic can be found on the CDC’s website. CDC

My main priority as the Property Manager is the safety of my residents and employees alike. Currently, we have closed all amenities and our leasing office to help limit the spread of the virus. This will affect residents in multiple ways.

All payments will need to be submitted electronically or mailed to the front office as we will not be accepting any method of payment in the office. For the next 60 days, the convenience fee for the online E-check option will be covered by us. This will allow you the option to pay rent with a method that is free and that also limits the possibility of exposure to all.   

For this method of payment, you will only need to have your checking and routing numbers. If you need help with setting this up, we will be more than happy to walk you through the process over the phone.

Log In Here: https://3rdgroup.myresman.com/Portal/Access/SignIn/SS

EMERGENCY WORK ORDERS ONLY

Effective immediately we will only be completing emergency work orders. A general saying that we use to determine an emergency is anything “Fire, Flood, Blood, and HVAC” related.

Concierge maintenance will resume upon the return of our normal business operations. 

OFFICE HOURS

As of this moment, Staff will remain working in the office, but the Office will be closed to the public until further notice.   If you need to reach us please feel free to call or email. We will be opened during normal business hours.

You can reach us by phone at Phone:334-502-7300
Email: samfordsquare@3rdgroupproperties.com

We remain hopeful in the thought that these tough times will not last. If you have any questions or concerns regarding this, please feel free to reach out to any of the staff via text, phone, or email.

Our thoughts remain with each of you as we work together to remain safe.